Frequently Asked Questions
Everything you need to know about shopping with Nirmal Online
What is the standard delivery time for orders?
We typically process orders within 24-48 hours. Depending on your location, your fashion essentials will arrive within 3 to 7 business days.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS containing a unique tracking ID and a link to monitor your package in real-time.
What is your return and exchange policy?
We offer a hassle-free 7-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible.
Which payment methods do you accept?
Nirmal Online accepts all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I ensure I pick the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fits may vary between slim, regular, and oversized styles.
Do you offer international shipping?
Currently, we only ship within the country. However, we are working hard to bring Nirmal Online's collections to global customers very soon.